Privacy policy

1. Introduction

At KPEP, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, place an order, or use our services including our action cameras and AI smart glasses products.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following information when you shop or browse our site:

Personal identification: your name, email address, phone number
Shipping information: delivery address, postal code, country and region
Payment related information: billing details (we do not store your full credit card details)
Automatic data: IP address, browser type, device information, browsing pages and access time via cookies and analytics tools

3. How We Use Your Information

We use your information for the following purposes:

Process, confirm and deliver your orders
Provide after-sales support, warranty service and product tutorial assistance
Send product updates, new arrivals and promotional offers (only with your consent)
Improve website function, product design and user experience
Prevent fraud and ensure transaction security

4. Information Sharing

We will never sell your personal information to third parties.

We only share necessary data with trusted service providers for normal business operation:

Logistics carriers to arrange delivery
Payment gateway providers to complete secure transactions
Platform technical service providers related to Shopyy website operation

All third parties are required to strictly protect your privacy in accordance with data protection rules.

5. Cookies

Our website uses cookies to improve your browsing experience, remember your shopping cart contents, analyze website traffic and optimize page display.

You can disable cookies through your browser settings at any time, but this may affect part of the website functions.

6. Data Security

We adopt SSL encryption technology, secure server storage and industry standard protection measures to safeguard your personal and order data. We take reasonable physical, technical and administrative measures to prevent unauthorized access, disclosure or misuse of your information.

7. Your Rights

You have the right to:

View and request a copy of your personal data we hold
Request correction of incorrect personal information
Request deletion of your personal data
Withdraw your marketing consent at any time

You can contact our customer service to apply the above rights.

8. Minors Privacy

Our website and products are not intended for minors under the age of 18. We do not intentionally collect personal information from minors. If you believe we have obtained minor’s information without consent, please contact us immediately for deletion.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page immediately, and the updated date will be revised at the top. Continued use of our website after updates means you accept the new policy.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: [email protected]